Privacy Policy

Information we handle

When you create or use an account, we handle your email address and the information needed to authenticate your account, show orders, and manage eSIMs. When you contact support, we handle your name, email, order reference (if supplied), topic, and the message you send.

To measure website use, Flowsus creates a random visitor identifier in your browser’s local storage and sends it with the page path and referrer, if available.

How we use information

• Provide, secure, and support accounts, orders, and eSIMs.
• Respond to support requests and investigate issues you report.
• Understand how public pages are used to improve the experience.
• Prevent fraud and misuse and protect the service.

Payments

Payments are completed through Stripe or PayPal, depending on the method you choose. When you choose to pay, you may be redirected to the selected provider, whose handling of data is governed by its own privacy policy. Flowsus uses the payment information necessary to confirm and manage an order.

Sharing information

We share information when needed to operate the service, such as with payment providers and infrastructure providers that help deliver the application. We may also disclose information where required by law or to protect the rights, safety, and security of Flowsus, users, or the public.

Retention and your choices

We retain information for as long as needed to operate accounts, process orders, resolve support requests, meet legal obligations, and resolve disputes. To request access to, correction of, or deletion of personal information, contact us. Some information may need to be retained where required by law or for security purposes.

Contact

Flowsus is a product of Auvyx LLC. For privacy questions or requests, please contact Flowsus.